Professional Debt Recovery Services in Brisbane

JMA Credit has been helping Brisbane and Gold Coast based small & medium size businesses for over 50 years efficiently recover their debts. As an industry leader, we maintain the utmost professionalism with the collection process.

Brisbane Location

The Johnson, 477 Boundary Road

Spring Hill QLD 4000

How do we work?

The goal is to have the full debt paid or alternatively, a payment arrangement agreed prior to further action. We either send a final notice letter on our letterhead or we can send a solicitors letter of demand.

If the letters are unsuccessful in recovering your debt, telephone demands are used in an effort to exhaust all pre-legal avenues of recovery. Also, if the debtor is a company or a business we can list a default on their credit history on your behalf.

Collect Outstanding Debts Now

Small Business Brisbane Collecting Debt

Honest & Transparent Collection Fees

Our collection fees are the most competitive in the market, you simply will not find a collection agency offering a better service. It’s one of the real reasons why 33% of our business is repeat customers.

No Collection No Commission

Commission scale

(based on the total debt)

$0 – $1,00025%
$1,001 – $5,00020%
$5001 – $10,00018%
$10,000 – $20,00014%
Over $20,00010%

No Collection No Commission

Pay an Annual Subscription of $400

Reduce your commission fees

$0 – $1,00025%
$1,001 – $5,00018.5%
$5001 – $10,00015%
$10,000 – $20,00012.5%
Over $20,0007.5%

Pay an Annual Subscription of $400

Why choose JMA Brisbane Debt Collectors?

The unique benefits of our Brisbane debt recovery service are:

  • The JMA debt recovery team are industry specialists as we has over 50 years collective experience.
  • Personal account manager so you never get lost in the crowd, as one person is dedicated to servicing your needs.
  • Same day action on accounts referred for collection.
  • Established 1960 – Over 50 years experience.
  • In-house Solicitor.
  • Ability to list payment defaults against your debtors.
  • 24/7 online access to track the progress of your accounts with live updates.
  • Speedy legal process – legal documents issued within 48 hours.

Frequently Asked Questions

  • Are debts greater that 6 months old more difficult to collect?
    Yes the longer you leave a debt, the more difficult it becomes to collect and if you leave it this long the Company or business may be insolvent and therefore you will be unable to recover your debt.
  • Do I need to perform credit checks?
    If you provide credit to customers for amounts exceeding $2,000.00, we recommend you do credit checks, or you should at least get 3 trade reference checks and confirm that the ABN and ACN they give you is correct.
  • How long does the collection process take?
    Due to the individual circumstances of each debt, we are unable to quote an accurate recovery time. We try to recover your debt/s without resorting to legal action, but if this step is required and approved by you, it may take 6-8 months before a result can be achieved. Once your debt is lodged for collection, the process starts the same day, and we apply constant pressure. Our clients can quickly obtain up to date information on their accounts via the online client service, 24 hours, 7 days a week.
  • How soon do I need to refer to a debt collection agency?
    The debt should be referred at either 60/90 days based on 30 day terms.
  • When it comes to terms, what should the process be with new customers?
    When you open a new account, it is a good idea to formally notify your new client in writing. Serve notice of your terms and conditions of trade. Explain your settlement terms in clear, direct language and indicate how you will expect the account to be treated.
  • Where are your services available in Queensland?
    JMA Credit Control can help to recover debt for small and medium sized business throughout Queensland, including in Brisbane and the Gold Coast. No matter where your business is located, our friendly and experienced Brisbane-based team can help you recover your debts.

Brisbane’s Best Debt Collection and Recovery Agency

Are you a Brisbane business trying to get paid? Are you struggling with unpaid invoices and poor cash-flow? We can help. For over 50 years we’ve been helping small to large business in Brisbane get paid and to take control of their cash-flow. We’ve helped thousands of businesses to reduce stress and minimise the risks of poor cash-flow to their business.

JMA Credit Control is a trusted, ethical and firm Brisbane debt collection firm. We’re consistently rated 5 stars and 33% of our customers return to use our services more than once. We pride ourselves on long term relationships with our customers.

We offer a personalised and efficient commercial debt collection & recovery service that larger collection agencies simply cannot do.

When you’re working with JMA, you’re working with an Australian owned and operated business without any offshoring or outsourcing. Don’t settle for poor quality collection collection agencies that leave you with more costs than when started.

Contact us today, we promise you it’s the change you’re looking for.