What Does Our Debt Collection Service Cost?

If you have a signed Credit Application or agreement with your debtor that includes terms and conditions that allow you to recover debt collection costs, these can be added to the debt and legally recovered from the debtor.

We do handle one-off debts and our collection fees are structured based on the size of the debt, and the volume of work you provide to us.

No Collection No Commission

Commission scale

(based on the total debt)

$1,001 – $5,00023%
$5001 – $10,00021.5%
$10,000 – $20,00017.5%
Over $20,00012%

No Collection No Commission

Pay an Annual Subscription of $400

Reduce your commission fees

$1,001 – $5,00019%
$5001 – $10,00016%
$10,000 – $20,00012.5%
Over $20,00010%

Pay an Annual Subscription of $400

Why choose JMA Credit Control?

Frequently Asked Questions

  • Are debts greater that 6 months old more difficult to collect?
    Yes the longer you leave a debt, the more difficult it becomes to collect and if you leave it this long the Company or business may be insolvent and therefore you will be unable to recover your debt.
  • Do I need to perform credit checks?
    If you provide credit to customers for amounts exceeding $2,000.00, we recommend you do credit checks, or you should at least get 3 trade reference checks and confirm that the ABN and ACN they give you is correct.
  • How long does the collection process take?
    Due to the individual circumstances of each debt, we are unable to quote an accurate recovery time. We try to recover your debt/s without resorting to legal action, but if this step is required and approved by you, it may take 6-8 months before a result can be achieved. Once your debt is lodged for collection, the process starts the same day, and we apply constant pressure. Our clients can quickly obtain up to date information on their accounts via the online client service, 24 hours, 7 days a week.
  • How soon do I need to refer to a debt collection agency?
    The debt should be referred at either 60/90 days based on 30 day terms.
  • When it comes to terms, what should the process be with new customers?
    When you open a new account, it is a good idea to formally notify your new client in writing. Serve notice of your terms and conditions of trade. Explain your settlement terms in clear, direct language and indicate how you will expect the account to be treated.
  • How many debts can I submit for collection?
    When you are established as a client of JMA you may submit unlimited debts for collection.
  • Where are your services available?
    JMA Credit Control can help to recover debt for small and medium sized business Australia-wide. We have offices in Melbourne, Victoria; Sydney, New South Wales; and Brisbane, Queensland, however our services are available nation-wide. So, no matter where you are in Australia, if you need help with debt recovery for your business, give us a call today.

Customer Success Testimonials

Trusted by Businesses Australia Wide

Melbourne’s Best Debt Collection Agency

JMA Credit Control is a national debt collection agency in Melbourne. We have over 50+ years of experience in collecting outstanding debt for small and medium sizes businesses throughout Australia and are highly rated.

When you work with JMA Credit Control, you’re working with Australian owned and operated debt collectors. We work with businesses nationally and our team and head quarters are based in Melbourne, with office locations in Sydney and Brisbane.

When you work with us you’re putting your business first by safeguarding your critical cash-flow and putting processes in place to minimise cash-flow risks to your business. We are professional but firm in our approach and always treat your customers with respect when collecting debts.

We’re experts in helping you to reduce overdue accounts and prevent bad debts. Our services offer you a no risk solution allowing us to collect debts efficiently and effectively for your business. If you’re looking for the best professional debt collectors, contact us today.

Getting paid is one of the top problems businesses in Melbourne are facing and our collection services help you to maintain control and minimise risk. We still focus on old-fashioned customer service because we understand the importance of customer satisfaction and repeat business. It’s one of the big reasons why 33% of our customers return for assistance with further collections.

At JMA Credit Control, we guarantee you won’t be left in the dark or be forced to deal with offshore debt agencies, everything we do is within our in house Melbourne team. If you’re looking for the best debt collection services in Melbourne, contact us today. We promise you it’s the service you’ve been looking for and we can help you to reduce your stress and get paid.