Professional Debt Recovery Agency in Adelaide
JMA Credit has been helping Adelaide and South Australian based small & medium size businesses for over 50 years efficiently to recover their debts quickly and effectively. Operating out of our headquarters in Melbourne, we are the national leader in collection agencies and have the utmost professionalism with the collection process.
When our name is introduced to start the Debt collection process, most debtors’ will either pay the full amount of the debt or arrange to pay by instalments. We either send a final notice letter on our letterhead or we can send a solicitor’s letter of demand.
If the letters are unsuccessful, we can then follow up with a telephone demand and exhaust all pre-legal steps to recover your debts. If they are a company or business, we can also list a default on their credit history on your behalf. We consider our process to be “best practice” but of course our service can be tailored to suit your individual needs.
Collect Outstanding Debts Now
What Does Our Debt Collection Service Cost?
If you have a signed Credit Application or agreement with your debtor that includes terms and conditions that allow you to recover debt collection costs, these can be added to the debt and legally recovered from the debtor.
We do handle one-off debts and our collection fees are structured based on the size of the debt, and the volume of work you provide to us.
No Collection No Commission
Commission scale
(based on the total debt)
| $1,000 – $5,000 | 25% |
| $5000 – $10,000 | 23.5% |
| $10,000 – $20,000 | 19% |
| Over $20,000 | 14% |
*Rates are for debts less than 12 months old and a subject to JMA qualification criteria and JMA terms and conditions | |
No Collection No Commission
Pay an Annual Subscription of $400
Reduce your commission fees
| $1,000 – $5,000 | 22.5% |
| $5000 – $10,000 | 19.5% |
| $10,000 – $20,000 | 16% |
| Over $20,000 | 14% |
*Rates are for debts less than 12 months old and a subject to JMA qualification criteria and JMA terms and conditions | |
Pay an Annual Subscription of $400
Why choose JMA Credit Control?
The unique benefits of our Adelaide debt collection service include:
- The JMA debt recovery team are industry specialists as we has over 50 years collective experience.
- Personal account manager so you never get lost in the crowd, as one person is dedicated to servicing your needs.
- Same day action on accounts referred for collection.
- Established 1960 – Over 50 years experience.
- In-house Solicitor.
- Ability to list payment defaults against your debtors.
- 24/7 online access to track the progress of your accounts with live updates.
- Speedy legal process – legal documents issued within 48 hours.
Legal Action to Recover your Debt
Unless specifically requested by a client, our aim is to avoid legal action to recover your debts, but if the debtor still refuses to pay after we have exhausted all pre-legal steps, we can issue legal proceedings through our solicitors, Matthew Shaw & Associates.
We are electronically linked to the Courts throughout Australia, which means legal documents are issued within 48 hours.
Contact JMA Credit Control on 1300 588 728 for a traditional personal service that will help you minimise the risk and costs associated with the collection of your accounts.
Collect Outstanding Debts Now
Frequently Asked Questions
- At what age can a debt still be collected? Debts up to 6 years old can still be pursued. If your debt is over 6 years old it is deemed to statutory barred, and therefore cannot be recovered.
- How many debts can I submit for collection? When you are established as a client of JMA you may submit unlimited debts for collection.
- Can JMA list a credit default against a debtor? Due to the Privacy Act, we cannot lodge defaults against individuals or divulge information stored on its database to a third party. We can however list a default on your behalf against a business or company for a reasonable fee.
- How long does the collection process take? Due to the individual circumstances of each debt, we are unable to quote an accurate recovery time. We try to recover your debt/s without resorting to legal action, but if this step is required and approved by you, it may take 6-8 months before a result can be achieved. Once your debt is lodged for collection, the process starts the same day, and we apply constant pressure. Our clients can quickly obtain up to date information on their accounts via the online client service, 24 hours, 7 days a week.
- What is the minimum value debt that JMA Credit Control will collect? For one-off debts, the minimum amount we will accept for collection is $1000.00.
- Are debts greater that 6 months old more difficult to collect? Yes the longer you leave a debt, the more difficult it becomes to collect and if you leave it this long the Company or business may be insolvent and therefore you will be unable to recover your debt.
Customer Success Testimonials
We have been using JMA since 2005 to collect our overdue accounts. We have always found their staff very professional, courteous, and pro-active. They provide a service that is efficient and cost-effective and have achieved excellent results. We use JMA on-line to track the progress of our accounts and obtain credit reports on new customers.
"We have been using JMA since 2005 to collect our overdue accounts. We have always found their staff very professional, courteous, and pro-active. They provide a service that is efficient and cost-effective and have achieved excellent results. We use JMA on-line to track the progress of our accounts and obtain credit reports on new customers."
Very reliable debt collectors. JMA credit helped me to collect debts in short time without much of a hassle. Highly recommended!
After using a number of other Collection Agencies, we have found that JMA provides a more personal service and produces the best results. And importantly, is also very cost effective. Both management and staff are most obliging and courteous, and keep us well informed on the progress of each account. We have found their knowledge and ongoing advice to be invaluable. We are more than pleased to recommend JMA to any business that has problems with slow paying accounts.
We highly recommend JMA Credit Control for any businesses that might be struggling with debt collection. They are very efficient and professional with every aspect of their company. Keep up the great work!!
Professional Debt Collection Services in Adelaide
JMA Credit Control has over 50 years of experience as national debt collection agency in Australia. You’ll find that our approach is firm while maintaining the utmost respect for you and your customers and ensuring the process of collecting outstanding debts is simple and effective. We serve Adelaide and South Australian businesses from our head office located in Melbourne. We provide you with 24/7 online management and a personal account manager who is available to you at any time through business hours.
When you work with JMA Credit Control, you’re working with an Australian owned and operated business. We operate ethically and in line with the ACCC & ASIC Debt Collection guidelines for Collectors and Creditors. Our firm but professional approach will recover your money quickly and put you back in control of your cash-flow. We understand that cash-flow is critical to any businesses, especially small businesses, and we can help you put processes in place to mitigate risks to your business.
We’re experts in helping you to reduce overdue accounts and prevent bad debts. Our services offer a no risk solution to you that allow us to collect debts efficiently and effectively for your business. If you’re looking for the best professional debt collectors, contact us today.
