We were unhappy with the services of our previous agency. After viewing several agencies, we believed that JMA was reasonably priced. (We now find) The Service is excellent. No-one compares closely. We strongly rely on their support and advice
We have been using JMA since 2005 to collect our overdue accounts. We have always found their staff very professional, courteous, and pro-active. They provide a service that is efficient and cost-effective and have achieved excellent results.
We have always found communication and feedback with JMA to be excellent. In our dealings with JMA they have become and feel like an extension of our company and a part of what we do. We are assisted with the “odd enquiry” and nothing is too much trouble. They go well beyond the call of duty with our enquiries
We have always found follow up on accounts and attention to detail very good at JMA. Advice given has been very constructive and accurate and we are very happy with JMA Credit Control.
We would like to thank you all at JMA for your fantastic service and support over the past 12 months. Nothing has been to much trouble and the speed with with which you get back to me has re-confirmed my confidence in both yourself and JMA
We would like to thank you for succeeding in relation to the money that was owing to our firm. Highly recommended to others if needed.
We offer a personalised and efficient commercial debt collection service that larger collection agencies simply cannot do. We work with you collecting your outstanding debts, allowing you the time to do what you do best.. run your business!
Your personal account manager will manage your file through the entire process and keep you constantly up to date. Don’t get lost in the system, left to do it all by yourself.
Don’t suffer collection agencies that leave you with more expenses than when you started; It’s simple, if we don’t recover your debt successfully, then you won’t pay any commissions.
JMA Credit Control operates ethically and in line with the ACCC & ASIC Debt Collection guidelines for Collectors and Creditors. Our firm but professional approach will recover your money quickly.
Don’t let your business suffer from lack of cashflow; We provide immediate same day action on all accounts referred for collection with the most competitive rates in the market.
Don’t risk the professionalism of your business; We are 100% Australian owned and operated and will never use offshore teams. The JMA team has over 50 years combined debt recovery experience.
Don’t risk your cashflow with collection agencies more concerned with their own pockets; We have a high rate of success and successfully collect on more than 70% of all claims.
Our collection fees are the most competitive in the market, you simply will not find a collection agency offering a better service. It’s one of the real reasons why 33% of our business is repeat customers.
Commission scale
(based on the total debt)
| $1,000 – $5,000 | 25% |
| $5000 – $10,000 | 22.5% |
| $10,000 – $20,000 | 18.5% |
| Over $20,000 | 12.5% |
| *Rates are for debts less than 12 months old and are subject to JMA qualification criteria. | |
Reduce your commission fees
| $1,000 – $5,000 | 22.5% |
| $5000 – $10,000 | 18.5% |
| $10,000 – $20,000 | 15% |
| Over $20,000 | 11% |
| *Rates are for debts less than 12 months old and are subject to JMA qualification criteria. | |
On-line access allows you to lodge your debts file on-line, check the “live” progress of your debts, print reports and communicate with your JMA account manager in relation to your accounts.
Benefits include:
Dealing with JMA for debt collection has been a very straight forward process. It’s always a hassle when you have a customer that ignores your emails and calls to avoid paying you. This is our first experience using a debt collection company and they made the whole process easy to understand with a very good online system and great customer service! We will definitely be using JMA’s services again if required in the future!
We have always found communication and feedback with JMA to be excellent. In our dealings with JMA they have become and feel like an extension of our company and a part of what we do. We are assisted with the “odd enquiry” and nothing is too much trouble. They go well beyond the call of duty with our enquiries.
"We have been using JMA since 2005 to collect our overdue accounts. We have always found their staff very professional, courteous, and pro-active. They provide a service that is efficient and cost-effective and have achieved excellent results. We use JMA on-line to track the progress of our accounts and obtain credit reports on new customers."
After using a number of other Collection Agencies, we have found that JMA provides a more personal service and produces the best results. And importantly, is also very cost effective. Both management and staff are most obliging and courteous, and keep us well informed on the progress of each account. We have found their knowledge and ongoing advice to be invaluable. We are more than pleased to recommend JMA to any business that has problems with slow paying accounts.
We have been using JMA since 2005 to collect our overdue accounts. We have always found their staff very professional, courteous, and pro-active. They provide a service that is efficient and cost-effective and have achieved excellent results. We use JMA on-line to track the progress of our accounts and obtain credit reports on new customers.
I am very happy with the service they provided me to recover my debt. Their customer service team were very understanding, polite and professional. I highly recommend JMA Credit Control for personal or business debt collection.
Very reliable debt collectors. JMA credit helped me to collect debts in short time without much of a hassle. Highly recommended!
We highly recommend JMA Credit Control for any businesses that might be struggling with debt collection. They are very efficient and professional with every aspect of their company. Keep up the great work!!
We would like to thank you for succeeding in relation to the money that was owing to our firm. Highly recommended to others if needed.
JMA Credit Control is a national debt collection agency in Melbourne specialising in credit management and cashflow. Over the past 50 years our experience has highlighted that cashflow and getting invoices paid is one of the biggest issues facing Australian businesses.
When you use JMA it means you’re putting processes in place to safeguard your critical cashflow and minimise any cashflow risks to your business. We offer you an end to end service for credit management and consulting that will put you in full control of your cashflow.
We’re experts in helping you to reduce overdue accounts and prevent bad debts. Our services offer a no risk solution to you that allow us to collect debts efficiently and effectively. We also guarantee our debt collectors operate with the utmost professionalism and discretion. treating your customers with respect.
Struggling with unpaid debts and poor cashflow? Start with our free debt collection letter now.
