JMA Credit have been helping Gold Coast based businesses for over 50 years efficiently recover their debts. As an industry leader, we maintain the upmost professionalism with the collection process.
How to locate us
We have an office located in Brisbane, just a short drive from the Gold Coast, and our head office is located in Melbourne. We operation nationally assisting businesses of all sizes to recover debt quickly.
The Johnson, 477 Boundary Road
Spring Hill QLD 4000
PO Box 537,
Toowong QLD 4066
How do we work?
The goal is to have the full debt paid or alternatively a payment arrangement agreed prior to further action. We either send a final notice letter on our letterhead or we can send a solicitors letter of demand.
If the letters are unsuccessful in recovering your debt, telephone demands are used in an effort to exhaust all pre-legal avenues of recovery. Also, if the debtor is a company or a business we can list a default on their credit history on your behalf.
Collect Outstanding Debts Now
Honest & Transparent Collection Fees
Our collection fees are the most competitive in the market, you simply will not find a collection agency offering a better service. It’s one of the real reasons why 33% of our business is repeat customers.
No Collection No Commission
Commission scale
(based on the total debt)
| $1,000 – $5,000 | 25% |
| $5000 – $10,000 | 22.5% |
| $10,000 – $20,000 | 18.5% |
| Over $20,000 | 12.5% |
| *Rates are for debts less than 12 months old and are subject to JMA qualification criteria. | |
No Collection No Commission
Pay an Annual Subscription of $400
Reduce your commission fees
| $1,000 – $5,000 | 22.5% |
| $5000 – $10,000 | 18.5% |
| $10,000 – $20,000 | 15% |
| Over $20,000 | 11% |
| *Rates are for debts less than 12 months old and are subject to JMA qualification criteria. | |
Pay an Annual Subscription of $400
The unique benefits of our Gold Coast debt collection service includes:
- The JMA debt recovery team are industry specialists as we has over 50 years collective experience.
- Personal account manager so you never get lost in the crowd, as one person is dedicated to servicing your needs.
- Same day action on accounts referred for collection.
- Established 1960 – Over 50 years experience.
- In-house Solicitor.
- Ability to list payment defaults against your debtors.
- 24/7 online access to track the progress of your accounts with live updates.
- Speedy legal process – legal documents issued within 48 hours.
Frequently Asked Questions
- Are debts greater that 6 months old more difficult to collect? Yes the longer you leave a debt, the more difficult it becomes to collect and if you leave it this long the Company or business may be insolvent and therefore you will be unable to recover your debt.
- Do I need to perform credit checks? If you provide credit to customers for amounts exceeding $2,000.00, we recommend you do credit checks, or you should at least get 3 trade reference checks and confirm that the ABN and ACN they give you is correct.
- How long does the collection process take? Due to the individual circumstances of each debt, we are unable to quote an accurate recovery time. We try to recover your debt/s without resorting to legal action, but if this step is required and approved by you, it may take 6-8 months before a result can be achieved. Once your debt is lodged for collection, the process starts the same day, and we apply constant pressure. Our clients can quickly obtain up to date information on their accounts via the online client service, 24 hours, 7 days a week.
- How soon do I need to refer to a debt collection agency? The debt should be referred at either 60/90 days based on 30 day terms.
- When it comes to terms, what should the process be with new customers? When you open a new account, it is a good idea to formally notify your new client in writing. Serve notice of your terms and conditions of trade. Explain your settlement terms in clear, direct language and indicate how you will expect the account to be treated.
- How many debts can I submit for collection? When you are established as a client of JMA you may submit unlimited debts for collection.
- Where are your services available in Queensland? JMA Credit Control can help to recover debt for small and medium sized business throughout Queensland, including in Brisbane and the Gold Coast. No matter where your business is located, our friendly and experienced Brisbane-based team can help you recover your debts.
Gold Coast’s Best Collection and Recovery Agency
Do you run a Gold Coast business? Are you struggling to get invoices paid? With over 50+ years experience, JMA Credit Control is the leading debt collection on the Gold Coast and across Australia and we can help your business to recover outstanding debts fast.
We’ve helped thousands of Australian businesses to take control of their cashflow and implement effective strategies that mitigate risks to your business. Getting paid is one of the biggest problems businesses face, we can help your business solve this problem.
We’re consistently rated 5 stars by our customers too, so rest assured you’re in safe hands when it comes to collection services and our no commission, no fee offers you a completely risk free services. So if bad debts and overdue invoices are holding your business back, get in touch with us today. We promise you it’s the change you’ve been looking for.
We have always found communication and feedback with JMA to be excellent. In our dealings with JMA they have become and feel like an extension of our company and a part of what we do. We are assisted with the “odd enquiry” and nothing is too much trouble. They go well beyond the call of duty with our enquiries.
"We have been using JMA since 2005 to collect our overdue accounts. We have always found their staff very professional, courteous, and pro-active. They provide a service that is efficient and cost-effective and have achieved excellent results. We use JMA on-line to track the progress of our accounts and obtain credit reports on new customers."
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